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Customer Support

We're Here to Help You Succeed

Our dedicated support team is committed to providing you with the assistance you need to get the most out of your LiveYE products. Choose from the support options below.

FAQs

Find answers to commonly asked questions about our products, services, and technical specifications.

Documentation

Access user manuals, technical specifications, setup guides, and troubleshooting resources.

Technical Support

Get personalized assistance from our technical support team for complex issues and troubleshooting.

Downloads

Download the latest firmware, software updates, drivers, and utilities for your LiveYE products.

Warranty

Learn about our warranty policies, extended warranty options, and how to submit a warranty claim.

Video Tutorials

Watch step-by-step video guides for setting up, configuring, and troubleshooting your LiveYE products.

Contact Support

Our support team is available to assist you Monday through Friday, 9:00 AM to 6:00 PM IST.

Email Support

For general inquiries: support@liveye.co.in

For technical issues: tech@liveye.co.in

Phone Support

Customer Service: +91 1234567890

Technical Support: +91 1234567891

Live Chat

Chat with our support team in real-time during business hours.

Support Tiers

Standard Support

Included with all product purchases

  • Email and phone support during business hours
  • Access to knowledge base and documentation
  • Firmware updates and software patches

Premium Support

Available for enterprise customers

  • 24/7 priority email and phone support
  • Dedicated support representative
  • Remote troubleshooting assistance
  • Advanced hardware replacement